At The Enchanted Protégé Experience, we are committed to your satisfaction. However, due to the digital nature of our products, we have the following refund policy in place:
For online courses, workshops, and digital resources, we do not offer refunds as a standard policy. The Enchanted Protégé Experience adheres to a strict no-refund policy unless explicitly specified otherwise.
Eligibility for Refunds:
Refunds are only available case to case and will only be considered if a request is made within 5 days of purchase and are applicable only if you have not accessed or downloaded more the course content. To request a refund, please contact our support team at support@theenchantedprotegeexperience.com with your purchase details and reason for the request.
Non-Refundable Situations:
- If more than 5 days have passed since your purchase.
- If the course content has been accessed or downloaded.
- If the course has been completed in full.
- If the course was purchased during a promotional period or at a discounted rate, refunds are generally not available.
How Refunds Are Processed:
Once your refund request is approved, the refund will be processed back to the original payment method. Please allow 7-10 business days for the refund to reflect in your account.
Course Content Access:
Upon approval of a refund, access to the course and any associated materials will be revoked immediately.
Final Note:
We encourage you to reach out to us with any questions or concerns before requesting a refund. Our goal is to help you achieve the best possible outcomes, and we’re here to support you in any way we can.